Policies
Shipping
Purchases made are shipped via Canada Post with standard delivery times of 3 to 10 business days within Canada only. Tracked mail is available upon request.
If you are local to the Niagara Region in Ontario, pickup options are available.
While great care is taken to make sure your items are protected, HK Creations is not responsible for any loss, delays, or damages that may occur during shipping.
Refunds
Due to the custom or digital nature of most of the items, we do not accept returns.
If the item you ordered does not meet your expectations, please reach out to discuss.
Privacy
Information collected from a client will only be used internally for creation and shipping purposes of the product. By providing your email, you consent to receive periodic emails from which you can unsubscribe at any time. Information given will never be shared outside of HK Creations.